Field Service Generator Technician with Location Tablet

Field Service

Connect anywhere
with your mobile device.

Strengthen your organizations digital foundation and move forward with confidence.

CRM & Inventory

Complete virtually all CRM activities and view equipment inventory.

Shipping & Receiving

Monitor equipment shipping and receiving with your mobile device.

Mobile Scheduling

Allow technicians to complete their entire day through their mobile device

Equipment Records

Scan bar codes with your mobile device.

Service Documentation

Directly import photographs and supporting documents from a mobile device to records within the system.

Our solutions are built with the following modules for mobility management.

Dive deeper into our mobility sales and management features by clicking the items below.


Customer Engagement

  • View all prospects, leads, and opportunities assigned to you rapidly and efficiently
  • Manage and track lead and opportunity progress
  • Create new prospects and new opportunities on the fly
  • Update prospect and customer records
  • Keep track of where and when the machine has come into contact with the dealership, including purchase history, physical and agreement status, location, SMU history, related transactions
  • View all customer activity: whole goods sales, equipment rental, Power Systems, product support
  • Inquire into equipment availability: Filterable equipment availability list to find in stock and on order equipment for sale

Equipment Movement Record

Dealer Operations

  • Assign or update equipment barcode
  • View equipment details and contract information based on scanned barcode or serial number
  • Ship and receive equipment in rental and other fleets with the help of checklists
  • Update equipment hour meter and fuel readings upon shipping and receiving
  • Initiate and complete a rental inspection upon shipping and receiving, ability to record equipment damages
  • Create rental, sales (vendor), or service type equipment movement record when receiving equipment at the yard automatically

Field Service

Customer Engagement

  • Retrieve information about field technicians service tasks on the mobile app even while offline
  • Create a service report for the work order and submit it while on the road
  • Add part, services, and service tasks to the work order through the mobile app
  • Log work time and non-billable time through the mobile app
  • Request time-off
  • Lookup service history on machines
  • Navigate to service job sites

With NAXT Solutions, it’s easy to see your return on investment.

Benchmark your departments

With a single system and unified processes, you can monitor and rank your branches, locations, or service shops, enabling you to control best practices and implement them everywhere. It also allows you to reward actual performance and maintain organizational agility.

Watch your profitability

NAXT collects all costs and revenue information on each piece of equipment, regardless if it is in the new, used, or rental fleet. Furthermore, service costs and revenue are tracked to the machine, so any equipment has a holistic financial view.

Retain your workforce

A valuable and intuitive system can add to a technician’s capabilities by reminding them with checklists, optimize operations through dynamic workspaces, and speed up onboarding. The system will not replace experience but will enable those with less experience to follow correct procedures based on specific circumstances.

Keep up with rental growth

To make equipment rental profitable, you must consider financing costs and depreciation, among other expenditures, and compare those to revenue. Based on this information, executives and rental managers can decide which type of equipment and service they should invest in when extending their rental portfolio.

Solutions built for you and your team

For CEOs & Owners

Ensure your equipment dealership’s future growth with NAXT.

For CFOs

Position your equipment dealership for growth by reducing costs, complexity and risks.

For CIOs

Get more from your infrastructure with a dynamic, full-stack, cloud-based ERP solution.

For Rental Managers

Increase utilization and manage your growing fleet in real time with NAXT.

For Service Managers

Transform your dealership from a box mover to a solution provider.