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NEWS
& Updates
April 23, 2026
The Human Side of Customer Support at XAPT
Automation and AI are changing customer service. According to research firm Gartner, agentic AI is on track to resolve 80% of common customer service issues without human intervention by 2029. But what happens when issues aren’t common? What’s the next…
March 26, 2026
February 10, 2026
Innovation
Insights
May 6, 2026
Dealer Management Platforms: Why Your Equipment Dealership Can’t Afford to Go Without One
Your service manager needs to know if a part is in stock before quoting a repair. Your rental coordinator is trying to confirm whether a machine is available at another branch. Your CFO wants a profitability snapshot across all locations. For many equipment…
August 26, 2025
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