January 14, 2025

Thompson Tractor Will Upgrade to NAXT365 to Enhance Dealership Operations

Caterpillar dealer Thompson Tractor Co., Inc. modernizes its ERP solution by upgrading to cloud-based NAXT365

[MIAMI, Fla. January 14, 2025] — XAPT Corporation, a leading provider of innovative solutions for heavy equipment dealers, is excited to announce an expanded partnership with Thompson Tractor Co., Inc.  Thompson Tractor is the Caterpillar® dealer for Alabama and northwest Florida and a forklift dealer throughout the southeastern United States. A long-standing partner of XAPT’s NAXT dealer management systems, Thompson Tractor, is beginning the process of upgrading to NAXT365, a cloud-based dealer management solution powered by Microsoft Dynamics 365.

Founded by Hall W. Thompson in 1957, Thompson Tractor is headquartered in Birmingham, AL. The Thompson family succession continued in 2019 when Lucy Thompson Marsh became the Dealer Principal.  The mission of Thompson Tractor is to “create value for our employees, customers, shareholders, suppliers and communities.” Thompson Tractor employs over 1,600 employees and operates out of over 35 locations.

“We are excited to continue our partnership with Microsoft and XAPT by upgrading from NAXT 2012 to NAXT 365,” said Lucy Thompson Marsh, Dealer Principal and CEO of Thompson Tractor. “We are confident that this transition will allow us to continue to best serve our customers while increasing our efficiency and aligning Thompson with Caterpillar on their digital journey.”

NAXT365 integrates across all departments at Thompson Tractor, including finance, sales, parts, rentals, service, power systems, purchasing, HR, and IT, to provide real-time insights into every aspect of the business.

“On behalf of the entire XAPT team, we are excited to announce our continued partnership with Thompson Tractor as they upgrade from NAXT 2012 to NAXT365,” said Sam Hampton, XAPT President. “As a valued, long-term customer, Thompson Tractor’s decision to transition to the cloud underscores their commitment to innovation and operational excellence. We are proud to support Thompson Tractor in this next phase of its journey. By embracing NAXT365, Thompson Tractor continues to set a benchmark within the Cat dealer network for leveraging the transformative capabilities of NAXT and Microsoft Dynamics 365.”

NAXT365 is a customized solution for heavy equipment dealers. Out of the box, many of the core dealership processes are covered, including more than 700 built-on solutions for dealer management. XAPT has worked with equipment dealers for over a decade, providing cutting-edge solutions to simplify dealer management.

By deploying NAXT365, Thompson Tractor is gaining even greater insight into performance and operations management across their company with high-level overviews of all operating units and locations and data about each machine in their fleet. This deep insight enables Thompson Tractor to connect sales and purchasing processes with logistics, production, and fleet management. 

A full-service suite, NAXT365 connects Thompson Tractor’s human resource operations and human resources information systems (HRIS) as part of a complete solution to manage and monitor all departments in a consolidated solution, providing real-time insights.

For more information about XAPT and NAXT365, https://xapt.com/

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About XAPT Corporation:

For the past 20 years, XAPT has been a trusted partner for heavy equipment dealers, enhancing their performance, agility, and operational efficiency. As the sole Microsoft Partner dedicated to the Equipment and Materials Handling sectors, XAPT offers customized solutions to heavy equipment dealers across 40+ countries worldwide. 

Providing a complete dealership management solution, XAPT integrates the full capacity of an ERP and CRM system, encompassing over 700 predefined equipment dealership processes. This includes delivering insightful business intelligence reports along with partner ecosystem solutions tailor-made for the heavy equipment industry.