February 10, 2026

6 Go-Lives, 1 Team: How XAPT Delivered an Unprecedented Year of Success

When a dealership goes live with our NAXT356 dealer management platform, it’s a moment that touches nearly every part of the business. Parts, service, finance, sales, rental, IT—the entire day-to-day operation has to keep moving while teams transition to a new way of working.

That’s what makes XAPT’s most recent delivery year so remarkable. XAPT’s teams executed six go-lives in a single year across different regions, constraints, and complexities.

Six Go-Lives of 2025

This article celebrates the people behind six specific cutovers (transitions to NAXT): the delivery professionals, project leaders, technical teams, trainers, and dealership partners who did the preparation, solved the hard problems, and showed up to make each go-live feel as close to “business as usual” as possible.

A go-live is the point where a dealership fully transitions to NAXT365 and begins running daily operations on the new platform. That moment is built on months of coordinated effort.

Six go-lives in one year is a great headline. But the real story is the range of what those go-lives required: different geographies, different legacy environments, different constraints, and different “must-get-right” priorities. Taken together, these deployments show not only speed and flexibility, but also repeatability—the ability to deliver outcomes over and over again, across varied conditions, and without sacrificing quality.

Here are six of the go-lives the XAPT team delivered in 2025.

1. Pipeline Machinery International (Cypress, TX) 

Pipeline Machinery International (PLM) officially launched on NAXT in early 2025, marking the first go-live of the year.

PLM is a specialized Cat® dealer serving the global pipeline construction industry. From kickoff to go-live, the implementation was efficiently completed in only one year using a largely out-of-the-box approach. By minimizing customization while aligning closely with core operational needs, the team delivered a robust and reliable solution quickly and efficiently.

The success of the project reflects strong collaboration between the PLM and XAPT teams. Together, they navigated challenges, maintained timelines, and delivered a scalable platform that positions PLM to continue supporting pipeline projects worldwide with efficiency and innovation.

This go-live highlights an important strength of NAXT365: scalability. Whether supporting large multi-site organizations or highly specialized dealers like PLM, the platform—and the delivery model behind it—can adapt without compromising quality or outcomes.

2. Barloworld Equipment (Namibia)

Barloworld Equipment’s Phase 1 go-live in Namibia was the pilot for a larger, three-phase journey. The team’s objectives were clear: replace an aging SAP environment ahead of expiring licenses, modernize the platform, and create stronger process harmonization across countries.

The challenge was equally real. End-user training and training materials, resourcing pressure, localization needs, and the added complexity of working with partner consultants and a dedicated QA testing team. Even culture and geography shaped execution, with a core team in South Africa supporting end-users in Namibia.

Early wins showed up in usability and alignment. The team reported that users found the system user-friendly and that new processes helped facilitate daily work. 

Because of the success, the team is excited for further expansion: 

“This pilot is just the beginning of this long journey, where an additional nine legal entities will be going live with NAXT365, with many more end-users.” – Balazs Hauk, Project Manager, XAPT

3. Cleveland Brothers (Pittsburgh and Harrisburg, PA)

At Cleveland Brothers, the drivers for upgrading to NAXT365 were modernization and simplification: replace legacy on-site systems with a cloud-based platform, reduce application sprawl, and improve productivity, information workflows, and Customer Experience (CE).

But the work wasn’t a straight line. Challenges included CE implementation and initial syncs, and limited customer-side resources with competing responsibilities. The proud moments read like a delivery playbook: completing CE initial syncs ahead of time, reaching the go-live weekend ahead of schedule, and experiencing a “quiet” go-live day—the best compliment a cutover can receive.

With the success of transitioning to NAXT365 in Murrysville, the Cleveland Brothers looked to implement a second time in Harrisburg. The Harrisburg go-live underscores an important reality about multi-site delivery: even when objectives are shared, each site is its own operational environment. 

Delivery of the product was performed with the same discipline as before. The team conducted thorough testing, careful coordination, and proactive integration readiness. Another feature of this go-live was careful coordination between the migration group and XAPT technical teams, as well as CE developers, all while working across three continents and time zones.

The immediate dealer-facing impact: cloud access to the ERP from any internet-connected device and “all information in one single place” with traceability from inception to revenue collection. That is what repeatability looks like. It’s not just doing the same thing twice, but applying the same rigor to two environments so both sites feel the same confidence in their ERP on day one.

4. Gregory Poole Equipment Company (Raleigh, NC)

Gregory Poole Equipment Company’s (GPEC) objectives reflect a common modernization arc: move to the cloud, upgrade from NAXT 2012, and modernize the overall solution.

Every go-live presents several challenges, and in this project, they weren’t just technical. The project ran on a shorter timeline and required a mid-project pivot to XAPT’s SEAL methodology, while keeping momentum and stakeholder alignment.

The result was a successful go-live on NAXT365 and Helios, framed internally as a major accomplishment since it was the first upgrade from 2012. Early wins from the upgrade were immediate and practical: users reported performance improvements compared to 2012 and found it easier to learn 365 than expected.

From the dealership perspective, partnership stood out. As GPEC IT Director Kevin Ray put it: 

“Having a trusted partner is critical. Our 15+ year partnership with XAPT continues to evolve as we transition to NAXT365—a new platform, a new era of scalability and customer focus.” 

He added that early user feedback supported expectations of improved performance, and credited XAPT project management and on-site resources for accelerating issue resolution with third-party vendors and keeping the project on track.

5. Kelly Tractor (Miami, FL)

Kelly Tractor’s go-live carried a milestone: a move from legacy AX 2009 to NAXT365, designed to modernize the platform and position the business for continuous updates and cloud-scale operations.

Challenges were significant and familiar to any long-running legacy environment: complex migration with a large volume of historical data requiring repeated validation and reconciliation. There were also significant dependencies on deliverables from third parties, which forced XAPT teams to re-sequence work under pressure.

Operational readiness played a major role too: the team entered go-live with a defined on-call and hotfix framework to protect stability and resolve any high-priority issues swiftly, helping both sides settle into the new system with confidence.

The cutover outcome was exactly what dealerships hope for: a smooth go-live on July 7, 2025, followed by a steady transition into day-one operations with core finance processes running as intended. One senior project manager called the outcome a “shared victory” and described it in human terms: 

“This is what’s possible when people truly show up for one another.” – Leda Goulette, Senior Project Manager, XAPT

6. MADISA (Mexico)

MADISA’s objectives were ambitious and future-forward: innovation, agility, and adaptability to AI and new technology.

The complexity of the go-live was significant. It required localization to Mexico, involved CE and Helios implementations, and required collaboration between partner consultants and local development teams. The go-live spanned multiple currencies, languages, and countries.

Despite such a complicated delivery, the team stayed on budget, and while there were delays, they were limited to only two months from the original estimates.

Early wins included improvements to auditing financial records. Because all the records were now in one system, it was much easier to spot mismatches between operational and financial records. This created improved order and trust from management. 

“This go-live is just the start. It positions MADISA to embrace new technologies for the next generation—and we’re proud to be pioneers for Cat in Mexico as the future accelerates.” – Daniel Betancourt, Senior Consultant, XAPT

What Makes a Go-Live Successful

Six successful go-lives don’t happen through heroics alone. Across the six go-lives highlighted here, one theme shows up again and again: success is rarely about a dramatic cutover moment. It’s about what happens before cutover (the rehearsal, validation, and planning) and what happens after (the stabilization, support, and confidence-building) that helps teams fully adopt the change.

Success happens when teams build a delivery operating model that’s repeatable—even when projects aren’t. Across these deployments, a few patterns stand out:

• Preparation is treated as a product. Go-live teams emphasized migration testing, detailed cutover planning, ensuring the right infrastructure is in place at the customer site, and even mock go-lives to ensure that the transition is successful.
• Cross-functional collaboration is engineered. Whether it was building shared knowledge bases in Teams to speed issue resolution or coordinating migrations and CE initial sync work across continents, collaboration was designed into the process.
• Delivery stays close to the dealership. The strongest version of success is operational continuity. Dealers need to keep daily work moving and revenue flowing while people learn new processes.

Josh Lopez, Senior Solution Consultant at XAPT, summarized it simply: a successful go-live means transitioning “seamlessly … without affecting the day-to-day operations while keeping the revenue flowing in,” to the point where the project team has very little to do on go-live day because the hard work was done earlier.

That definition mirrors what dealers feel on the ground: relief, steadiness, and trust that the new system will support the work, not slow it down.

Conclusion: Pride in Progress

Six go-lives in a year is remarkable, and our success isn’t an accident. It’s the result of disciplined preparation, cross-functional alignment, and delivery professionals who understand what’s at stake in a dealership environment: continuity, confidence, and customer service that can’t pause for a software rollout.

“This journey has not been without pressure. Our team endured tight timelines, shifting priorities, and the constant demand to deliver excellence. The complexity of our product has never been lost on us—the NAXT suite we deliver touches every corner of a dealer’s day-to-day operations. All of our efforts culminated in an extraordinary milestone this year: the successful delivery of six global projects in a single year. This achievement is a testament not only to the team’s skills and expertise, but also to their perseverance, teamwork, and shared belief in what we are building together.” – Trifon Haratsis, Global Delivery Director, XAPT

To the teams who traveled, tested, trained, synced, validated, and supported—often across time zones and under pressure—this year’s accomplishment is something to be proud of. And to the dealers who partnered through the change: your trust and engagement helped turn complex projects into steady day-one outcomes.

If you’re planning a modernization journey and want an ERP that will transform your dealership, connect with XAPT to learn what a NAXT365 deployment can look like in your environment.

Schedule a demo of NAXT365 today.